Nothing burns my biscuits more than reading about unscrupulous computer technicians stealing your music or pics, overcharging, selling you crap you don't need. Here is an article and video from the Consumerist. Read on...
You pay for what you get at these mass market, DMV style approach to computer repair.
Find a well respected professional, such as myself, who has integrity, accountability and provides "above and beyond" customer service.
You deserve it!